In their own words.

We use VisualRoute as our primary web troubleshooting tool. PING and TRACEROUTE work, but VisualRoute puts all the information together in a very neat and easy to read format that tells us where the problems are. A very well designed product that is easy to use and very informative.

Your support is really great. I buy a lot of software on the net and the support you provide is outstanding, I have never got this kind of support of a software before. It is a pleasure to buy products from you.

Your trace route map is an excellent educational tool and really helps to set you apart from the competition. Thank you for such a well designed program at such a reasonable price.

This is the most excellent product I have ever come across. Locating faulty routers, displaying dropped data, and whois at the click of a URL, amazing.

VisualRoute has been extremely useful for us. We refer many of our users to it when they have connection problems to our service. It gives them an interface that anyone can use and it gives us the information we need to help diagnose their problems.

Another police agency asked for my help tracking down a perpetrator defrauding people online. I was able to use VisualRoute to locate the real ISP, a subpoena was obtained, and the operation was ultimately shut down. Without VisualRoute this criminal would have caused many more losses.

I have been an investigator for nearly 35 years, and VisualRoute is a great tool as a lead producer. Quick, efficient, and accurate to a point. Fantastic.

Well presented, easy to use interface. Large range of features. Best program I have used yet. Well done.

For a complete beginner in diagnostics, it made me feel like a pro.

Very easy to work with and install. It gives you all of the necessary information and you can scale the information accordingly. Visually, it is very easy to show what is happening, and the snap graph function is great.

Functionality to add places, domains. Save maps, whois lookup. Brilliant, I love it.

Easy to use, easy to read, easy. Can you see the smile on my face? This tool is invaluable. You have an outstanding tool here.

An excellent troubleshooting tool, very easy to use.

I was having lots of problems getting to our websites until I ran VisualRoute and was able to narrow down where the problems were. I called my ISP, gave them the names of the problem nodes, and my connections are now a lot faster.